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Q What's your quality control percentage?
A As the quality, please be assured, we will have the strict QC before the shipment many times, and also our sales will go to the package room to check the quality again by ourself.
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Q Express shipping is too high, any other options?
A Yes, of course, the shipping fee is not charged by us, but we could help you to choose the most economic to you
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Q I am looking for the cooperation, if I could see your sample first?
A It’s so glad to cooperate with you, of course, we could send our free sample to you to refer our best quality.
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Q I don’t know the effect when it finished, I am afraid to place the mass order, could I get a product sample?
A Of course. Don’t worry, before the mass order, we could help you to do the sample first, when sample finished, we could send the picture and the video to you, when you confirm it, and then the mass order could be start.
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Q If I want to see the artwork, if i need to pay the artwork fee ?
A No, you needn’t , my friend, we could offer the free artwork for you to see your product’s effect
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Q I need my product very urgent, how fast could you produce it?
A Please don’t worry, generally our production time is 12- 14 days. for most item, we need 5-9 days when in rush. Depending on your item, our sales will check the schedule and then arrange the fastest production time for you.
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Q If I re-order my products, should I pay the mold fee again?
A No, we will help you to save the mold for 2 year, during this time, you needn’t pay any mold fee for re-make the same design
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Q How long could you keep the mold for us?
A 2 year,we could keep longer base on your requirement.
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Q What is your terms of payment?
A 50% in advance,50% balance before shippment.
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Q My order is in rush,can you ruch for me?
A Please tell us the arriving time?we will try our best to ruch.
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Q How can I get an accurate quotation chart?
A Please offer size, quantity,designs in file PNG, JPG, PDF,PSD, AI file will be warmly welcome.
